Frequently Asked Questions

Frequently Asked Questions

Q: What types of surfaces do you repair, restore and seal?
A: We can seal, repair, and restore most types of Natural Stone and concrete. Including Granite, Marble, Terrazzo, Travertine, Limestone, Pavers, Concrete and Corian. If you don’t see something on the list, please ask.

Q: How can I keep my natural stone clean? The answer to this question may depend on what type of stone you have, its environment or location, the amount of traffic and usage it is subject to, and other factors.
A: As a rule, it is best to stay away from acidic cleaners. Even many “green” cleaners are made with acidic fruits and vegetables that cause damage or slowly strip any sealer from your countertops, table tops, floors and other surfaces.
If you have been using any store-bought cleaners that do not expressly say they are safe on natural stone, you may have noticed a cloudiness or haze building up on the surface of your stone. Regular use of a neutral cleaner with a pH level of 7, can gradually remove that cloudiness. If the problem persists, you may need to have your stone professionally serviced. It could be that it is not dirty at all, but some other issue is present.

Q: How often do I need to seal my natural stone?
A: Most over the counter sealers do not penetrate the surface of natural stone. They can provide excellent protection for a short period of time, but after a while they break down and you are left with your surfaces unprotected. Even worse, is that you may not even be able to tell until it’s too late. Often, these sealers need to be reapplied every 6-12 months depending on the use and conditions that are present. With Stone Sentry, we seal your surfaces ONCE. Then we give you a written lifetime guarantee. That’s it. No hassles and no worries. If any stains ever occur, you call us and we take care of it. No questions asked.

Q: I have a high traffic Natural Stone floor that is polished. It is very slippery and I am afraid that someone may slip. What can I do to minimize this risk?
A: We have a special process that we use to buff a slip resistant sealer into the stone. By using this process we double the national safety guidelines for a “slip coefficient” from 0.5 to a full 1.0. Every slip may not be able to be prevented, no matter what precautions are taken, but with our process, you will have the peace of mind that you have the best protection possible to minimize these risks. Your family, friends, and tenants will thank you.

Q: My Corian style vanities are looking very cloudy, scratched, and worn. I know they aren’t Natural Stone, but is there anything that can be done?
A: American Stone Restoration has a special process which we can perform to take care of this. Our process is a company secret and brings life back to old worn vanities. Why replace when you can have them restored to look new again!